
Don't miss out on my most popular digital disruption ebook
The world has changed, and it’s not slowing down. Since the turn of the century, half of the world’s biggest firms fell off the Fortune 500 because of digital, and in 2020 the global coronavirus pan-demic drove a billion people onto digital.
You, the customer of these new business models has benefitted, you’ve been able to do more, with less time, you can reach more people, quicker. You never filled in a form to join Facebook or stood in a queue for your last home delivery, information is everywhere, and you can even send money as easily as you send an email.
PREFACE
03
INTRODUCTION
04
WINNERS AND LOSERS
06
EXPONENTIAL GROWTH
10
THE RISE OF BLOCKCHAIN
13
DISRUPTION IN BANKING
15
THE DISCONTINUITY OF INNOVATION
18
CLOUD AS A DISRUPTION ENABLER
20
DIGITAL TRANSFORMATION IN TRADITIONAL COMPANIES
23
SELF-DISRUPTION
25
EMBRACING AGILE
27
CUSTOMER EXPERIENCE
29
INVEST IN TALENT
32
BANKING GOES BEYOND MONEY
34