Change

Managing IT performance; more practice, less theory

Get the best out of your technology team with these effective principles Everything depends on meaningful conversations throughout the period of evaluation (such 1:1s are part of effective team communication, learn more here). Start on a good note when you agree a performance contract up front; it will be far more significant to the person being evaluated. Active, on the …

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Milestone countdowns actually work; here's why

T-40, 39, 38 isn’t just for NASA, use it on your projects and get to 3, 2, 1… success! I can still remember the go-live date: 17th June 2006. The project was a large ERP implementation across HR, Finance, Procurement and Property, our team was 100+ business and IT people delivering to 3000 users spread across numerous …

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Your people on the move – what's your move?

Everyone leaves at some point. How do you lead through the change? Rule #1: Never try and hold on to good people who have simply decided to make a career change within the company. They will feel restricted, demotivated and eventually leave anyway. Get over your feelings, look them in the eye and genuinely wish …

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Software customer: Let's go for a test drive!

Regularly demonstrate working software to customers; it builds engagement and increases trust. Nothing beats a good test drive before buying a new car; it’s difficult to get excited about the leather seats or the smooth gear change by reading the manual. Likewise software needs a tactile experience by the customer who is paying for it; …

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How to embrace Agile despite complexity

Agile is about forward thinking not last minute risk management. “We’ll have to push this release out because the monthly changes on the mainframe only go live the following week.” This is common where systems integrate to back-end transactional platforms that follow a stricter timetable for implementing changes. The temptation is to delay but either …

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